Privacy Policy

1. Introduction

Welcome to Nebumae.com ("we," "our," or "us"), a wholesale carpet supplier. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nebumae.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Site. We have adopted this Privacy Policy to explain what information may be collected on our Site, how we use this information, and under what circumstances we may disclose the information to third parties.

This Privacy Policy applies only to information we collect through the Site and does not apply to our collection of information from other sources.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register on the Site
• Place an order
• Subscribe to our newsletter
• Request information or assistance
• Participate in promotions, contests, or surveys

The personal information we collect may include:

• Name, email address, postal address, and phone number
• Business information (company name, position)
• Payment information (processed through secure payment processors)
• Order history and preferences
• Communication preferences

We also automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include:

• Device and usage information (IP address, browser and device characteristics)
• Operating system information
• Referring URLs
• Country of origin
• Information about how and when you use our Site

3. How We Use Your Information

We use the information we collect or receive to:

• Fulfill and manage your orders
• Process transactions and send related information
• Send administrative information
• Respond to inquiries and offer support
• Request feedback and contact you about your use of our Site
• Send you marketing and promotional communications (with opt-out options)
• Improve our Site, products, marketing, and customer relationships
• Protect our Site, prevent fraud, and enforce our policies
• Comply with legal requirements

4. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contractual necessity: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
• Legitimate interests: Processing is necessary for our legitimate interests, such as improving our services, preventing fraud, or direct marketing, provided these interests are not overridden by your rights.
• Legal obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
• Consent: You have given consent to the processing of your personal data for specific purposes.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
• Business Partners: With our business partners who offer products or services jointly with us or for our business partners to provide you with information about products or services that may interest you.
• Third-Party Service Providers: To vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data:

• Right to access: You have the right to request copies of your personal data.
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please submit a request through our contact information provided at the end of this policy. We will respond to your request within 30 days.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

9. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our Site to help customize the Site and improve your experience. When you access our Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

10. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.